Micro Drainage supplies industry standard sustainable drainage and flood
hazard software for the civil engineering and environmental sectors
Micro Drainage Software Support
Keep pace with the industry standard
Your investment in Micro Drainage software will produce returns for as long as you choose to use it. However, to gain the full benefit and maximum return on investment from your software, you will need to register for annual maintenance and software support.
Micro Drainage is the only drainage engineering software developer certified to EN BS ISO 9001 and TickIt standards. As part of this commitment to quality, we have to meet rigorous improvement targets:
We must implement at least 50 per cent of the suggestions we receive from users every year. We have actually implemented 60 per cent of the suggestions we have received.
At least 50 per cent of all our software modules must be upgraded every year. We have actually upgraded 75 per cent of all our software within the required period.
These two statistics show that we have a commitment to the continuous development of our software, which means that it is continuously improving.
Your first 12 months of maintenance is provided free of charge from the date of purchase of your software. You will be invited to register at the end of this initial period.
Registered maintenance customers enjoy significant advantages:
- Software upgrades provided free of charge. Note that more than 40 upgrades have been issued since 1983.
- Substantial discounts on releases of new modules & versions.
- Access to slideshows illustrating step-by-step solutions to common user queries.
- Access to telephone support with queries not addressed by the slideshows.
- Free workshops to keep you informed of latest developments and industry trends - Click here
- Access to technical support from Micro Drainage engineers.
- E-mail support, available. Click here
- Request a quotation to renew your maintenance- Click here
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